Refund and Returns Policy

Within 24 hours of your request you will receive an e-mail with confirmation of availability. 

In case of cancellation, Travel Tasting Tour will then refund within 14 days from the communication of the withdrawal, after deducting the appropriate management costs of the practice and any cancellation insurance.
The days are to be understood as “working” (Mon / Fri) excluding the day of withdrawal and any holidays.
It should be noted that the Tourism Code does not apply to day tours, but the Consumer Code, to which reference should be made for further information on the rights of travelers.
Please note that upon arrival it will be necessary to present a valid identity document.

Bank transfer / Credit Card / PayPall
For day tours: the balance is paid directly upon confirmation of the booking and in any case no later than 48 hours from the departure of the tour.

To the Tourist who withdraws from the contract for cases other than those provided for by art. 10 of the General Terms and Conditions, the following penalties will be charged (calculated on the total amount of the package booked):

day tour
• up to 3 days before departure: no penalty
• up to 2 days before departure: 50% of the cost of the tour
• after this deadline: 100% of the cost of the tour

In the case of Special Offers with reduced rates, the right of withdrawal is excluded.
The days are to be understood as “working” (Mon / Fri) excluding the day of withdrawal and any holidays.

It is specified that:
• any cancellation insurance is not refundable
• no reimbursement will be granted to those who do not show up at departure or give up during the course of their stay
• no reimbursement will be due for lack and / or inaccuracy of the required personal documents

Day tours are not subject to the above fees.

In order to make your experience comfortable, as well as interesting and fun, we invite you to ask our staff for any information on the accessibility of the itinerary and we recommend that you communicate any special needs regarding mobility difficulties or disabilities.
In case of severe bad weather or lack of safety for outdoor activities, the route may undergo changes without notice and at the sole discretion of the guide, or provide alternative activities included in the price, such as: visits to exhibitions, museums, cities and monuments, workshops and tastings .
It is also possible to request personalized activities, at an extra cost.

All Travel Tasting Tour offers include compulsory insurance for medical expenses and luggage. At the time of booking it is possible to request cancellation insurance (only for residents in Italy) and the integration of the basic policy.

On multi-participant tours is important to show up on time at the meeting places of the activities. In case of delays of more than 15 minutes, Travel Tasting Tour reserves the right to start the planned activity. It will be possible to reach the group, but Travel Tasting Tour assumes no responsibility for the activities carried out in the absence of guides / instructors.
The programs are indicative and the order of visits may be changed based on the actual availability of the service providers at the time of final confirmation of the trip.

Registrations are possible subject to availability and are considered definitively confirmed upon reaching the minimum number required or upon payment of the balance.

Travel Tasting Tour transmits the culture of good food and good drink, enhancing local products.
We recommend that you communicate any food allergies and intolerances at the time of booking.

It is recommended to specify the presence of pets in order!